We understand what its like when systems you rely on stop working. We take a proactive approach to keeping you online. We're here to help.

New! Unlimited telephone, email and remote support with all of our service plans.

We provide a range of professional IT support solutions and flexible service plans designed to meet every need. Whether you need comprehensive IT support, extra help for your in-house team or would like advice on innovative new IT systems, we can help.

IT Support: Service plans

We offer flexible service plans based on 6, 12, or 24 month terms. Our IT support plans are designed to ensure continuity of service through a combination of on-site preventative maintenance, remote assistance and unlimited telephone and email support. Clear and predictable monthly costs making easier to budget. If you need extra support its at our cost not yours.

Our agreements begin with a full audit and with regular reviews you can measure progress over time.

All of our support contracts include the following:

  • No hidden extras
  • Unlimited telephone support
  • Unlimited email support
  • Branded customer portal
  • Site monitoring (24/7 365 days a year)
  • Clear service level agreements
  • Regular account management review
  • Optional Internal and external vulnerablility scanning

All of our contracts include liason with 3rd parties to ensure we see your issue through to resolution, saving you time and guaranteeing that you're never caught between suppliers when timing is critical.

We're also able to provide hardware maintenance to ensure you're always protected and confident that in the event of failure, replacement parts can be onsite, configured and services re-established with flexible response times to suit.

Projects and Planning

We offer a range of services. Our international experience with large scale networks leaves us well placed to guide you through significant business and compliance projects.

Project services include:

  • Network auditing
  • Infrastructure upgrades
  • Virtualisation roll-outs
  • Wi-fi deployments
  • Cabling upgrades
  • Office moves

Planning services include:

  • Strategy planning
  • Disaster recovery planning

IT Support: Ad-Hoc

In or out of hours support - telephone, remote or onsite. Available to resolve your most critical problems when you need it most. We'll get you back up and running and provide guidance to avoid issues in the future.

Start-up Services

Just starting out but not sure how to register a domain name, setup email accounts or even get a business friendly telephone number? We're available to provide cost effective advice and support for start-ups. We can provide you with one off, low cost technical guidance to make the most of your investment and ensure you get the right advice so you can focus on growing your business. 

White-label partnership

We work with a number of local IT companies providing white-labelled contract support. If you need a bit more skill for a one off project or some assistance to complement your team then we can provide the opportunity. We place an emphasis on partnerships so you can be confident of our integrity and professionalism ensuring you get the best result for your business.